Maintaining a functional distribution chain for environmentally friendly gas is increasingly critical in today’s world where different consumption habits and environmental targets increase the need for low-emission mobility. Energy company Gasum Ltd has taken up this challenge and is quickly building new filling stations in Finland and the other Nordic countries.
Sarlin joins Gasum as the new comprehensive maintenance partner for filling stations
From the start of 2022, we will take comprehensive responsibility for the maintenance services of Gasum filling stations.
Better gas filling station reliability through centralised maintenance
Our new partnership gives us responsibility for all maintenance and condition monitoring tasks at specific Gasum filling stations. We deliver the services with our partner network to ensure timely and high-quality service. Our easternmost station is located in Imatra and the westernmost in Tampere, which also happens to be the farthest north.
The gas filling station maintenance system is bound to develop under the stewardship of two industry pioneers. Gasum is a leading expert and supplier in the Nordic gas industry while Sarlin possesses the most extensive gas technology and maintenance services expertise in Finland.
Our collaboration secures an effective gas supply chain for everyone with a gas-powered vehicle. The stations feature both renewable biogas and natural gas.
The decision to consolidate the maintenance of gas filling stations was a strategic one for Gasum, who sought to streamline maintenance responsibilities.
- We sought a solution that would concentrate the maintenance of each filling station to a single responsible operator. We believe that the Sarlin solution will improve the security of gas supply, clarify areas of responsibility, and free up our time from operational maintenance, says Jarno Jokinen, Development Manager responsible for maintenance and servicing at Gasum.
Reliable stations are crucial for drivers
Our partnership is centred around the wish to better serve drivers of gas-powered vehicles and provide the smoothest possible filling station experience. Different gases play an important part in reducing traffic emissions, and motorists are increasingly interested in using environmentally friendly gases.
Although drivers may not notice the maintenance work of gas filling stations, maintenance is what keeps the station running smoothly. Simply growing the gas filling station network is not enough to increase the number of gas-powered vehicles – no one wants to try and find the next station if the first one is faulty.
- The reliability of every gas filling station is highly important to drivers. Customers remain happy when they have a good experience at every station, says Jokinen.
Our shared objective is to secure easy and trouble-free gas supply in all conditions
Responsibility and customer orientation are values that we happily agree to at Sarlin.
- Our collaboration has been especially rewarding because of our shared goal: we see the whole from the perspective of the end customer. An important metric for success is how well technology can serve the station’s user, says Mikko Marjakoski, Product Line Director at Sarlin.
Building a unique maintenance system through open dialogue
The extensive maintenance concept with Sarlin is the first of its kind. The concept is the result of both the tendering process and successful open dialogue, which helped us prepare the objectives, monitoring and shared metrics.
- We appreciate the trust shown by Gasum. It allowed us to build a totally new operating model for maintenance. We’re a flexible operator and can easily scale and adjust our service to future needs, says Marjakoski.
Gasum’s choice of partner was thanks to Sarlin’s extensive experience in gas technology.
- Sarlin is a known and reputable operator with the ability to handle such a large system. Operational cost efficiency is also a key factor when we secure competitive fuel supply for our customers. Sarlin has strong technological expertise, competent specialists, and good connections with clients, says Jokinen.
As a responsible operator, Gasum wanted a partner who shares the same values and promotes the use of gases to mitigate climate change.
- We see that Sarlin can well understand the importance of flawless station functionality and usability from the perspective of our end customers. This is vital for guaranteeing customer satisfaction and making it possible to transition to cleaner mobility, says Jokinen.
The novel maintenance concept built by two industry pioneers is unique in scale
Gasum Ltd, energy company
- Nordic gas and energy market expert who provides cleaner energy and energy market expert services for industrial and combined heat and power production needs. Also offers cleaner fuel solutions for road and marine transport.
- Gasum helps its customers reduce their carbon footprint and the carbon footprint of the customer’s customer. In cooperation with partners, Gasum supports development towards a carbon-neutral future on land and sea.
- The Gasum group has some 380 employees in Finland, Norway, Sweden and Germany. Gasum is owned by the state of Finland. Read more on the Gasum website.
Sarlin Oy Ab
- Gas technology pioneer – delivered Finland’s first biogas and LNG filling stations.
- Provider of comprehensive technology and maintenance services.
- In addition to gas and energy, provides Finland’s largest selection of services for industrial compressed air and industrial automation solutions.
Contact us
Gregor Lilius
Sales Director, Gas & Energy, Compressed air